1. Information We Collect

We collect information to ensure smooth shopping, secure payments, and personalized experiences.

1.1 Personal Information

Provided directly by you:

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely by payment gateways)

1.2 Device & Usage Information

Collected automatically when you browse our website:

  • IP address

  • Browser type and device information

  • Pages visited & time spent

  • Cookies and tracking technologies

1.3 Order & Transaction Details

  • Product purchased

  • Payment method

  • Order history

  • Support interactions

2. How We Use Your Information

We use your information to provide seamless, safe, and personalized services:

✔ To process and deliver orders

Ensuring secure payment, shipping, and order confirmation.

✔ To provide customer support

Responding to queries, complaints, and service requests.

✔ To improve our website & services

Analyzing trends, usage, and feedback.

✔ To communicate with you

Order updates, important notices, and promotional offers (only with consent).

✔ For security & fraud prevention

Protecting users and maintaining a safe shopping environment.

3. Sharing Your Information

We do not sell your personal data.
We only share information with trusted partners when necessary:

  • Payment gateways (for secure transactions)

  • Logistics partners (for order delivery)

  • Service centers (for warranty or repair support)

  • Analytics providers (to improve user experience)

All partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Help you stay logged in

  • Improve site performance

  • Show relevant offers

You can choose to disable cookies in your browser settings, though some features may not work properly.

5. Data Security

Your security matters to us. We adopt industry-leading measures to protect your data:

  • Encrypted payment processing

  • Secure server storage

  • Firewalls & access controls

  • Regular security audits

While no system is 100% secure, we work continuously to safeguard your information.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request a copy of your stored data

  • Report any misuse or concerns

Simply write to us at privacy@feelsbrandnew.com.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before interacting.

8. Children’s Privacy

FeelsBrandNew does not knowingly collect data from children under 13.
If such information is mistakenly collected, it will be deleted immediately.

9. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of our services means you agree to the updated terms.

10. Contact Us

For questions, clarifications, or privacy-related requests, contact:

📩 Email: support@feelsbrandnew.com
📞 Support: +91-9503295927
🌐 Website: FeelsBrandNew.com