FeelsBrandNew – Privacy Policy

At FeelsBrandNew, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect information to ensure smooth shopping, secure payments, and personalized experiences.

1.1 Personal Information

Information provided directly by you:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through authorized payment gateways)

1.2 Device & Usage Information

Information collected automatically when you browse our website:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

1.3 Order & Transaction Details

Information related to your purchases and interactions:

  • Products purchased

  • Payment method used

  • Order history

  • Customer support interactions

2. How We Use Your Information

We use your information to provide seamless, secure, and personalized services, including:

  • Order Processing & Delivery
    To process payments, confirm orders, and ensure timely shipping.

  • Customer Support
    To respond to queries, complaints, and service requests.

  • Website & Service Improvement
    To analyze usage trends, performance, and customer feedback.

  • Communication
    To send order updates, service-related notices, and promotional offers (only where consent is provided).

  • Security & Fraud Prevention
    To protect users, detect suspicious activity, and maintain a safe shopping environment.

3. Sharing of Information

We do not sell your personal data.

We may share your information only with trusted third parties when necessary, including:

  • Payment gateways (for secure transactions)

  • Logistics and delivery partners (for order fulfillment)

  • Authorized service centers (for warranty or repair support)

  • Analytics providers (to improve user experience and platform performance)

All such partners are required to follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep you logged in

  • Improve website performance

  • Display relevant offers and content

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Security

Your data security matters to us. We implement industry‑standard measures to safeguard your information, including:

  • Encrypted payment processing

  • Secure server storage

  • Firewalls and access controls

  • Periodic security audits

While no digital system is completely secure, we continuously work to protect your information from unauthorized access or misuse.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored data

  • Report concerns or suspected misuse

To exercise these rights, contact us at privacy@feelsbrandnew.com.

7. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing any information with them.

8. Children’s Privacy

FeelsBrandNew does not knowingly collect personal data from children under the age of 13. If such data is inadvertently collected, it will be deleted promptly.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For questions, clarifications, or privacy‑related requests, please contact us:

Legal Name: Gadgets & Grace Private Limited