At FeelsBrandNew, we are committed to delivering premium refurbished laptops and luxury tech devices safely, quickly, and reliably across India. Every product is carefully inspected, securely packed, and shipped to ensure a like-new experience at your doorstep.
Order Processing & Dispatch
- All orders placed on FeelsBrandNew are processed within 1–2 business days after successful payment confirmation.
- Each laptop and device undergoes a final quality check before dispatch to ensure optimal performance and cosmetic condition.
- Once shipped, customers receive order confirmation and tracking details via SMS or email.
Shipping Coverage
- We offer pan-India delivery, including metro cities, tier-2, and tier-3 locations.
- Our logistics partners are selected to ensure safe delivery of refurbished laptops and premium gadgets.
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro / Remote Areas: 5–7 business days
Delivery timelines may vary based on location, courier availability, or unforeseen circumstances.
Secure & Tamper-Proof Packaging
- All products are shipped in protective, shock-resistant, and tamper-proof packaging.
- Devices are packed to prevent damage during transit and to maintain the premium unboxing experience.
Order Tracking
- Customers can track their shipment in real time using the tracking link provided after dispatch.
- For any delivery updates or concerns, our support team is available to assist.
Failed or Delayed Deliveries
- If delivery fails due to incorrect address details or recipient unavailability, the courier partner may attempt re-delivery.
- Any additional re-delivery charges (if applicable) will be communicated clearly.
- In rare cases of delays due to weather, regional restrictions, or courier disruptions, we will keep you informed proactively.
Delivery Acceptance
- Please inspect the package at the time of delivery for any visible damage or tampering.
- If you notice an issue, report it immediately to the delivery partner and contact FeelsBrandNew Support.
Our Commitment
At FeelsBrandNew, we don’t just sell affordable refurbished laptops and premium tech—we deliver trust, confidence, and status. Every order is handled with care so your device arrives looking, feeling, and performing like new.
For delivery-related queries, contact us at:
📧 [support@feelsbrandnew.com]
📞 [+91 9503295927]
Order Processing Time
- Orders are typically processed within 24–48 hours after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
- In rare cases, processing may take longer due to quality re-checks or high order volume.
We only dispatch products after they pass our final quality and sanitization checks.
Damaged or Tampered Deliveries
If you receive a package that appears:
- Damaged
- Opened
- Tampered with
Please do not accept the delivery and inform us immediately at support@feelsbrandnew.com.
If you accidentally accepted the package:
- Take clear photos/videos of the package and device
- Contact us within 24 hours for assistance
2. Shipping Timeline
Delivery time depends on your location:
Metro Cities: 2–4 business days
Tier 1 & Tier 2 Cities: 3–6 business days
Remote Areas: 5–9 business days
Please note: External factors like weather, logistics delays, or local restrictions may affect delivery times.
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